Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
1. How is my pet’s body condition and weight? Even being overweight by a few pounds can lead to significant health problems later in life such as diabetes & joint disease. Studies have shown that animals in lean body condition live longer. The earlier in life you are aware of your pet’s body condition the healthier they will be.
2. What should I feed my pet and why? There are so many diets out there and they all claim to be the next best thing. This is very important topic that can help prevent diseases as your pet ages. There is also a lot of information on the internet, in pet stores, and from breeders and friends that can be confusing to sort out. Talking to a veterinarian can help you sort out what is fact and fiction about pet diets.
3. What diseases can be transmitted from pets to humans? There are still some parasitic, bacterial and fungal infections that dogs and cats carry that they can pass on to humans. Children, elderly and people that are immunosuppressed can be especially at risk. Regular deworming treatments can eliminate a lot of these risks.
4. Are my pet’s teeth important? Dental disease is one of the number one things that veterinarians see in dogs and cats. It can cause pain and discomfort and a foul smell from the mouth. It can affect internal organs and cause your dog or cat to age faster than they should. There are many preventative things you can do starting early in life but it is never too late to address your pet’s teeth issues in some.
5. What are safe things for my pets to chew on or play with? There are so many varieties of toys to play with or chew on but not all of them are good for our pets even if they really enjoy them. Many can cause fractured teeth, intestinal obstructions, diarrhea etc. If you are unsure about a treat or toy, please email us and ask us!
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client in per pet into the hospital. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link. You will be connected to an on-call veterinarian that may be located at a different hospital.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday, Wednesday, Thursday: 8:00 am - 7:00 pm Tuesday, Friday: 8:00 am - 6:00 pm Saturday: 8:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!