We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Cat Neutering and Spaying

Spaying and neutering is the most critical component of pet population control. Unfortunately, our shelters are still overwhelmed with a large number of dogs and cats that do not have homes. Spaying and neutering can ensure that we do not add to the issue of an excess of puppies or kitties that cannot find a loving home.

What is spaying or neutering?

Neutering (‘castration’) is performed on males. This surgery involves the removal of both testicles and therefore eliminates testosterone from the body. It prevents male cats from reproducing and helps control the pet population.

Spaying (‘ovariohysterectomy’) is performed on females. This surgery involves the removal of both ovaries and the uterus and eliminates estrogen from the body. It protects against unwanted pregnancies.

When should I spay or neuter my cat?

We recommend that cats be at least six months of age before spaying or neutering. This ensures that they are big enough and old enough to handle anesthesia well. This is also an excellent opportunity for us to ensure that all the adult teeth have erupted as they should and that no baby teeth remain (what we call ‘retained’ baby teeth).

If there are siblings of different sexes in the house, it is recommended to spay and neuter a bit earlier (typically around about five months) to ensure population control.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-453-2940. We will take a history of your pet over the phone, and bring your pet into the hospital for an examination with the veterinarian. Once the examination is finished, the veterinarian will call you to discuss the details. We will then return your pet to your vehicle and payment can be processed over the phone (using a credit card).

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 8:00 am - 6:00 pm and Saturday from 8:00 am – 1:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment from your vehicle. We do have our online available, which can be accessed from our website by clicking the Online Store button. There is free delivery for orders over $100.

5. For the time being, we are not accepting cash as payment. Credit and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Fairmont Animal Hospital