Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Christmas is such a wonderful time of year. However, it can also come with some serious and potentially lethal dangers to our pets.
Most people know that chocolate is not safe for our animals, but there are other goodies and treats that are associated with the holidays that we need to be wary of.
Mince Pies and ChristmasPudding – all grapes, raisins, currants and sultanas are toxic to dogs, and so are the foods that contain them, so NO mince pies for them!
Blue Cheese – while some people love it, blue cheese can cause vomiting, panting, muscle tremors, paddling or seizures in dogs due to its toxicity
Macadamia Nuts – these tasty little treats are not good for dogs as they can also cause vomiting, weakness, fever, muscle tremors and depression if ingested (dogs are the only ones affected by these)
Garlic, chives, onions and leeks – are poisonous to dogs and cats! You may not see the symptoms of poisoning for several days. While a very small amount of these foods can be safe for some pets, especially dogs, larger amounts can be very toxic
Snow Globes – imported versions sometimes contain antifreeze, which can be fatal for cats, even if only a small teaspoon is ingested.
Lilies – these are very dangerous for cats to ingest! Eating only two or three leaves, or even drinking the water from a vase can lead to a potentially fatal outcome. We recommend owners try to avoid these plants in the home at all costs.
We hope everyone enjoys this festive time of year and has a happy, healthy Holiday Season!
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client in per pet into the hospital. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link. You will be connected to an on-call veterinarian that may be located at a different hospital.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday, Wednesday, Thursday: 8:00 am - 7:00 pm Tuesday, Friday: 8:00 am - 6:00 pm Saturday: 8:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!