Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
There is nothing more heartbreaking than realizing that your dog is lost – you have no idea where they are or if they are safe or injured. No one ever wants to face the disappearance of a pet, but by thinking ahead and having your dog microchipped the odds of your beloved family member returning home safely will increase. A microchip helps ensure the likelihood of your pet returning home by offering a secure and permanent form of identification.
Peace of mind – knowing that there is a permanent form of identification that is linked directly to you is worth the price of a microchip.
What is a microchip?
A microchip is the product of our high-tech age – it is no bigger than a grain of rice and is implanted beneath the skin directly behind the shoulder blades. This little piece of technology carries a unique barcode number that is linked directly to your pet. This information is available to all veterinary clinics, humane societies, and animal control offices – once the dog is scanned, the information you have provided can be quickly retrieved, and you will be contacted regarding your lost pet. A microchip and subsequent enrollment in the pet recovery database is definitely worth the peace of mind it brings in knowing that your pet’s chances of returning home safely have increased.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are currently on an open door policy with a limit of up to 4 people inside the hospital at a time.
Only 1 person per pet will be allowed for visits.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Curbside pickup is no longer being offered. You can now come in to pick up and pay for your orders.
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link. You will be connected to an on-call veterinarian that may be located at a different hospital.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday, Wednesday, Thursday: 8:00 am - 7:00 pm Tuesday, Friday: 8:00 am - 6:00 pm Saturday: 8:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!