We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

dog- nailtrim

Dog Nail Trimming and Ear Cleaning

Our pet’s nails will continue to grow over time. We trim the nails to stop the nails from becoming too long – as this can cause nail growth into the pad – which can be painful and cause infection. This is important even if our dogs walk on the sidewalk (which can wear down the nails to some extent), as the side nails (the dewclaws) are not worn down when walking.

How often should we cut our dog’s nails?

It is recommended to trim nails monthly, or at least every 2-3 months, to prevent excessive growth. We offer “pedicures” for any of our patients if owners prefer not to trim nails at home.

Why do we clean our dogs’ ears?

Many of our pets are prone to ear infections – whether it be from allergies, weather, or secondary to swimming or irritation in the ears. Regular ear cleaning with specifically formulated products can help minimize the occurrence or recurrence of infections in the ears and can remove any waxy debris that can irritate the ears.

How often should we clean a dogs’ ears?

For ears prone to infections, we recommend cleaning out the ears at least once a week, but ears can be cleaned as often as once daily.

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Christmas Hazards for Pets

Christmas is such a wonderful time of year. However, it can also come with some serious and potentially lethal dangers to our pets. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-453-2940. We will take a history of your pet over the phone, and bring your pet into the hospital for an examination with the veterinarian. Once the examination is finished, the veterinarian will call you to discuss the details. We will then return your pet to your vehicle and payment can be processed over the phone (using a credit card).

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 8:00 am - 6:00 pm and Saturday from 8:00 am – 1:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment from your vehicle. We do have our online available, which can be accessed from our website by clicking the Online Store button. There is free delivery for orders over $100.

5. For the time being, we are not accepting cash as payment. Credit and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Fairmont Animal Hospital