Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Many situations might be stressful to your pet that you may or may not recognize. Animals share many of the same anxieties that we have. Just think, when you are stressed out, you either have a drink, smoke a cigarette, have prescription medication from your doctor or some other form of relaxation. Our pets rely on us to help them through a stressful situation.
Loud noises (fireworks), airplanes, trains, etc.
Visiting the doctor
Change in daily routine
Meeting new people
Objects – Bicycles, skateboards strollers, wheelchairs, etc.
Signs of Anxiety:
Barking, whining or crying
Ears pulled back
Tail tucked under
Cowering or hiding
There are easy ways to control your pets’ anxieties with either:
Pheromones – that can be worn in the form of a collar, diffused throughout your house or sprayed on a particular item. Over the counter.
Nutraceuticals – like Zylkene, which is a milk protein in a capsule that can be sprinkled on their food or in a chewy treat form.
Mellows – which also contains a milk protein along with a few other ingredients in a tasty chicken flavour chew.
Purina calming care – is a probiotic that is also sprinkled on the food.
Clomicalm – is a long-term medication for more severe anxieties just to mention a few.
If your pet is one that a veterinarian cannot get close to for an examination, there are also some prescriptions that can be given the day prior to your veterinary visit to get the desired effect — Trazadone/Gabapentin/Alprazolam, to name a couple.
Talk to your veterinarian to see what exactly your pet needs for the more extreme cases.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client in per pet into the hospital. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link. You will be connected to an on-call veterinarian that may be located at a different hospital.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday, Wednesday, Thursday: 8:00 am - 7:00 pm Tuesday, Friday: 8:00 am - 6:00 pm Saturday: 8:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!