Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Does the sight of your dog walking towards you panting heavily make you panic? Does your cat’s persistent attempts to rub against your face make you queasy? Do you run away whenever your dog or cat approaches you – is the odour from their mouth enough to knock you over? If this is the case […]
Some days I look at my cat Clover and wish we could change places. She seems quite content to spend the day sleeping and eating. Sounds pretty good to me. But the truth is that cats need more to help keep them mentally and physically stimulated. Boredom in cats can lead to unwanted destructive behavior, […]
I love my dogs and cats especially because of all the kisses (licks) I get. Recently there has been a smell left on my hands where I have been licked and when I examined my dog’s mouth there was a horrible odor. The mouth odor of dogs and cats should not be offensive, granted they […]
How do I know if what I’m feeding my pet is OK? Is it better to do homemade food? What ingredients are good? How much should they have? Is grocery store food really that bad? There is always a whole bunch of questions that we ask ourselves when reaching for that giant bag of kibble. […]
1. How is my pet’s body condition and weight? Even being overweight by a few pounds can lead to significant health problems later in life such as diabetes & joint disease. Studies have shown that animals in lean body condition live longer. The earlier in life you are aware of your pet’s body condition the […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client in per pet into the hospital. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link. You will be connected to an on-call veterinarian that may be located at a different hospital.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday, Wednesday, Thursday: 8:00 am - 7:00 pm Tuesday, Friday: 8:00 am - 6:00 pm Saturday: 8:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!